returns​

Full price items (excluding the items below) are eligible to be returned within 14 days of receipt.

For hygienic reasons socks, beanies, hats, masks, and bandanas cannot be returned. All sale/discounted items are FINAL SALE and are non-returnable.

 

Returned items must arrive back to us in their original, unused, unaltered, and unwashed condition, and must be returned with the original tags and in their original protective packaging. All returns are subject to inspection before a refund is processed. Returned items that do not meet the above criteria or that are damaged in transit back to us may not be refunded.

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To return an item(s) for a refund just send a email to motheatenwisdom@gmail.com to receive the address. Make sure you send a  copy of the order confirmation email and a written explanation of why the item(s) is being returned. A refund will be issued to the original form of payment once your return has been processed. Please note that we cannot refund the original shipping charges or the return shipping costs with the exception of faulty or incorrectly shipped items.

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returning damaged or incorrect product​

If you have received a damaged or incorrect item please email us within 14 days of receipt and include your order number and images of the damaged or incorrect item(s) you received. The return shipping cost will be covered by us or refunded to you. Refunded shipping costs will be for second class Royal Mail and will be for no more than the total shipping amount charged to the customer when the order was placed. Packages sent back using expedited shipping will not receive a full postage refund. For more information please email us at motheatenwisdom@gmail.com​